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Error Handling

This page acts as the sole reference guide for error handling for all APIs in Plural.

Accept Payments API/Process Payments API

Error codes and description
#pine_pg_txn_response_codepine_pg_response_message
1-962Invalid request - Invoice amount currency value is empty
2-961Invalid request - Invoice amount details is empty
3-960Invalid response - No acquirer response received
4-958Invalid request - Invoice amount is empty
5-956Invalid request - Program data is empty
6-955Points issuer response : Technical error.
7-953Points issuer response : Captcha Generation Failed
8-951Points issuer response : Multiple Profile Found
9-949Points issuer response : OTP Not Allowed
10-948Points issuer response : Invalid Invoice Amount.
11-942Points issuer response : Transaction Not Allowed To Be Confirmed. Either status of transaction has changed or trying to confirm transaction after a long delay.
12-940Points issuer response : Failed to cancel order, due to some technical reason.
13-939Points issuer response : Invalid refund amount
14-936Points issuer response : Failed to collect Payment, due to some technical reason.
15-928Points issuer response : OrderNo Not Unique.
16-926Points issuer response : Client Not Allowed For This Bank. The calling client is not allowed to do transaction using this card.
17-923Points issuer response : Input mobile no and mobile no in a system is a mismatch.
18-918Invalid request - Merchant data is empty
19-915Invalid request - Currency value is empty
20-914Invalid request - Mobile no. is empty
21-907Invalid request - Transaction data is empty
22-903PBP service internal error
23-851Merchant id is invalid.
24-792UPDATE_FAILED_IDENTITY_COLUMN_NOT_FOUND
25-732Mobile number length is invalid it should be 10 digit
26-731Mobile number is invalid
27-730Card Number and Card last 4 digits both can not be empty
28-729Merchant not configured
29-709Program code is empty
30-693Merchant creation failure.
31-692PBP service internal error
32-691PBP service internal error
33-667Card last 4 digit length is invalid it should be 4 digit
34-665Invalid card number
35-663Inquiry not allowed with given inquiry type
36-651Invalid Request - Card Number and Card last 4 digits both can not be empty
37-649Invalid Request - Mobile can not be empty
38-646PBP service internal error
39-645Program code not found
40-642Invalid Request: Inquiry not allowed on this client txn ID
41-640Invalid Request: Refund not allowed in current txn status
42-632Invalid request - Client Transaction Id is empty
43-628Invalid request - empty void request
44-627Invalid Request - PbP amount is empty
45-625Invalid request - Funding type is empty
46-617Invalid request - Card number is empty
47-615Invalid Request - Block points request is empty
48-608Invalid Request - PL tenant is not configured
49-606Invalid Request - Tenant Merchant ID is missing in header
50-604Invalid Request - PL Tenant ID is missing in header
51-601Failure
52-406Decline - The cardholder is enrolled in Payer Authentication. Please authenticate the cardholder before continuing with the transaction.
53-405No acquirer present that supports tokenization
54-404Card Tokenization data is not valid
55-381Account doesnt exist with issuer
56-380Declined by acquirer
57-373PIN tries exceeded/Allowable PIN Tries
58-372Invalid Expiration Date
59-370Declined due to Issuer compliance by scheme
60-369Suspected Fraud
61-368Restricted Card
62-365Dear Customer, We are sorry your transaction is not successful as the debit card used for the transaction is incorrect. Please retry with correct Kotak debit card.
63-358Offer already availed or expired
64-357Customer is not eligible for Loan Amount
65-356Transaction Value is greater than pre-approved limit. To check your Debit Card Pre approved limit send SMS, MYHDFC to 5676712
66-354Transaction Value is greater than pre-approved limit
67-353Mobile Number Not Registered With Bank
68-352AMOUNT_PRESENT_IN_PAYMENT_DATA_IS_NOT_EQUAL_TO_AUTH_AMOUNT
69-344Debit Card EMI offer is not available for the entered details.
70-341MANDATE_IS_NOT_VALID
71-338MANDATE_REF_NO_NOT_EXISTS
72-337Invalid_OTP
73-336PRE_BOOKED_VAIDATION_FAILED
74-327INVALID PARENT TXN ID
75-325PRODUCT_COUNT_SHOULD_BE_ONE_FOR_CASHBACK_MODEL
76-317INVALID_NETBANKING_PAY_CODE
77-316OTP_VALIDATION_FAILED
78-310INVALID_WALLET_PAYMENT_CODE
79-304INVALID_CARD_EXPIRY_MONTH
80-303INVALID_CARD_HOLDER_NAME
81-300INVALID_TXN_DATA
82-293SCHEME VALIDATION FAILURE
83-291EMAIL IS NOT VALID
84-289SCHEME VALIDATION FAILED
85-288DEBIT EMI CHECK ISSUER ELEGEBILITY FAILED
86-273EMI PROGRAM TYPE NOT ENABLED ON MERCHANT
87-270SCHEME NOT APPLY ON THIS CARD
88-263PAYMENT REQUEST ID IS NOT OF VALID MERCHANT
89-256INQUIRY PAYMENT MODE DATA IS ABSENT
90-246Bank Response :Invalid message/message code
91-243Bank Response :Request received from an unknown (not whitelisted) IP address
92-242Bank Response :Cancel request initiated already
93-239Bank Response :Invalid Refund Amount
94-236Bank Response :Invalid TransactionID/PaymentID
95-235REFUND TIMED OUT AND INQUIRY COMPLETED
96-234INTERNAL TID OR SKU CODE MAPPING NOT PRESENT
97-233ISSUER NOT FOUND
98-231RULE NOT ASSOCIATED
99-230CUSTOMER REQUEST EXPIRED
100-225INVALID KEY ID
101-221BANK EMI IS NOT ENABLED ON MERCHANT
102-220BRAND EMI IS NOT ENABLED ON MERCHANT
103-216SEAMLESS TRANSACTION.INVALID KEY ID
104-213SEAMLESS TRANSACTION.PAYMENT CODE NOT PRESENT
105-206ACCOUNT IS BLOCKED
106-203INACTIVE CARD
107-202VELOCITY COUNT EXCEEDED
108-194PRODUCT INVOICE,MANUFACTURED,AND CATGDESC IS REQUIRED
109-185TRANSACTIONS IS NOT ALLOWED FOR NEXT 24 HOURS,DUE TO 5 TIMES WRONG OTP
110-178CARD BLOCKED.CONTACT CUSTOMER SERVICE
111-172WE DO NOT SERVICE FOR GIVEN CODE
112-169GENERIC ERROR NETBANKING TRANSACTION
113-166Cancel request initiated already
114-163This amount can not be refunded
115-157This amount can not be cancelled
116-148Invalid PaymentID
117-143Problem in retrieving transaction
118-137REQUESTED AMOUNT AND RESPONSE AMOUNT RECIEVED FROM ACQUIRER NOT MATCHED
119-136SESSION EXPIRED
120-132MERCHANT ACCESS CODE NOT BE NULL OR BLANK
121-131MERCHANT ID NOT BE NULL OR BLANK
122-130ENHANCED_AUTHORIZATION_SECURITY_CHECK_FAILED
123-123AMOUNT LEFT AFTER CAPTURE IS LESS THAN THE MINIMUM ALLOWED TXN AMOUNT
124-120AMOUNT IS MORE THAN ALLOWED FOR PARENT TRANSACTION
125-119CAPTURE NOT ALLOWED.ALL THE AMOUNT HAS BEEN CAPTURED
126-118NO REFUND ALLOWED.ALL THE CAPTURED AMOUNT HAS BEEN REFUNDED
127-117NO AMOUNT HAS BEEN CAPTURED
128-959Invalid response - No refund with given pbp transaction id
129-950Points issuer response : Member Profile Not Found
130-946Points issuer response : Merchant Not Configured. ClientID and MerchantID not mapped.
131-943Points issuer response : Transaction Not Allowed To Be Refunded. Either status of transaction has changed or trying to confirm a initiated/refunded transaction or not enough balance left to refund.
132-938Points issuer response : Not Allowed To Check Refundable for this transaction.
133-929Points issuer response : Invalid SubclientID.
134-924Points issuer response : Minimum points balance required to do transaction is not met.
135-920Points issuer response : Invalid Req Details.
136-917Invalid request - Inquiry type is empty
137-916Invalid request - Currency code is empty
138-913Invalid request - Card last 4 digits is empty
139-911Invalid request - Currency type is empty
140-906Invalid request - Connector request is empty
141-902Unmapped Error
142-901Unauthorized
143-856Split transactions for given primary pinepgId not found.
144-852Correlation id is empty.
145-816Invalid Request - Card Number should be minimum 16 digit
146-814Primary Payment Mode is empty.
147-812Merchant does not belong to PBP.
148-807Card type is empty.
149-806Card number is empty.
150-804Merchant is invalid.
151-802Merchant id is invalid.
152-791INTERNAL_TIMEOUT
153-733Card number is invalid
154-728Unique merchant transaction Id is invalid.
155-726Merchant id is Invalid.
156-725Correlation id is empty.
157-723Refund amount is invalid.
158-721Capture Not Allowed
159-719Capture request is empty
160-717Void request is empty
161-710Acquirer code is empty
162-707Mobile number is empty
163-703Primary Pinepg id is empty
164-701Acquirer Data is invalid
165-698PBP Gateway internal error
166-695Merchant update failure.
167-694Acquirer registration failure.
168-666Invalid request - Customer data is empty
169-659Invalid request - CardNumber is required, if AcquirerProgramData is empty, funding type or issuer name is empty.
170-657Invalid Request - Status is invalid.
171-656Invalid Request - Acquirer name is invalid.
172-653Invalid Request - Card Number should be minimum 16 digit
173-652Invalid Request - Card Number is invalid
174-650Invalid Request - Mobile is invalid
175-647PBP service internal error
176-641Invalid Request: Client txn ID does not exist
177-638Invalid Request: Refund amount is greater than transaction amount
178-633Invalid request - PBP Transaction Id not found
179-631Void operation not allowed for this txn
180-630Invalid request - Payment Id is empty
181-629Invalid request - Transaction Data is empty
182-622Invalid Request - Given Merchant ID is not found
183-619Invalid request - Acquirer code is empty
184-618Invalid Request - Acquirer data is empty
185-614Merchant not onboarded on PbP platform
186-613Invalid request - Correlation ID missing in header
187-612Respective acquirer not configured for PL merchants
188-609Invalid Request - All required fields are not present
189-607Invalid Request - PL tenant and merchant not configured
190-602Duplicate request
191-416CASHBACK TYPE NOT ALLOWED DEBITEMI
192-413Decline - There is a problem with your CyberSource merchant configuration.
193-411Decline - Card Type is not valid
194-410Decline - The requested transaction amount must match the previous transaction amount.
195-401Cryptogram is not valid
196-383Customer not enrolled for 3DS - International card
197-376Transaction Not Permitted to CardHolder
198-375Incorrect Personal Identification Number/Incorrect Pin
199-366Invalid imei data
200-359ELIGIBILITY_CHECK_FAILED
201-339EXECUTION_AMOUNT_IS_MORE_THAN_MANDATE_AMOUNT_LIMIT
202-334PAYMENT MODES VALIDATION FAILED
203-333MDR_DATES_OVERLAPPING
204-330AGGREGATOR_SURCHARGE_RATE_NOT_AVAILABLE
205-329GLOBAL_BIN_RETRIEVAL_FAILURE
206-314CARD_NOT_ELIGIBLE_FOR_TRANSACTION
207-313MISMATCH_IN_TOTAL_CART_AMOUNT_AND_TOTAL_PRODUCT_AMOUNT
208-311PROCESS_PAYMENT_DATA_IS_NOT_VALID
209-308TOKEN_IS_NOT_VALID
210-306INVALID_CARD_CVV
211-301INVALID_TRANSACTION_UNIX_TIME_STAMP
212-297AMOUNT_PRESENT_IN_PAYMENT_DATA_IS_NOT_EQUAL_TO_TOTAL_SUM_PRODUCT
213-295OFFER SCHEME DATA IS NOT VALID
214-292MOBILE NO IS NOT VALID
215-285INVALID PINE PG TRANSACTION ID
216-283XVERIFY HEADER IS NOT PRESENT
217-282INVALID PRODUCT DETAILS
218-274API INVALID MERCHANT RETURN URL
219-261PAYMENT MODE LIST LOCK ACQUIRER TIME OUT EXCEPTION
220-260PAYMENT MODE ACQUIRER MAPPING IS NOT PRESENT
221-257NO INQUIRY RECORDS PRESENT
222-255REFUND PROCESS WEB API TIMEOUT
223-254REFUND TRANSACTION CANCELLED
224-253REFUND PROCESS FAILED
225-251IMEI UNBLOCKING FAILED
226-248Bank Response :Internal Server Error
227-245Bank Response :Cannot process request right now. Duplicate request
228-244Bank Response :Invalid checksum
229-240Bank Response :Invalid Transaction Date
230-238Bank Response :Transaction not in Success State
231-237Bank Response :Invalid MerchantId
232-227INVALID BRAND OFF US INSTANT DISCOUNT AMOUNT
233-226INVALID ORIGINAL TXN AMOUNT IN BRAND OFF US INSTANT DISCOUNT
234-224INVALID TENURE ID
235-215SEAMLESS TRANSACTION.PAYMENT DATA NOT PRESENT
236-214SEAMLESS TRANSACTION.KEY ID NOT PRESENT
237-212SCHEME NOT FOUND
238-211EMI NOT ENABLED ON MERCHANT
239-210ERROR READING DEALER MASTER
240-208ECS EXPIRED
241-188TENURE IS NOT GIVEN
242-187SCHEME NOT FOUND
243-182INVALID ORDER NUMBER
244-181AVAILABLE AMOUNT IS LESS THAN REQUESTED AMOUNT
245-174DEALER IS INACTIVE
246-171CARD NUMBER / MOBILE NUMBER DOES NOT EXIST
247-170RESPONSE PROFILE IS NOT MAPPED
248-161This payment is not captured
249-159There are no refunds available after 80 days
250-155Payment has been flagged
251-153This payment is cancelled already
252-149This payment is not authorized
253-146Amount should be a numeric value
254-141Invalid Refrence No
255-140Invalid Account ID/Secret Key
256-139Invalid Action
257-133MERCHANT PROGRAM TYPE NOT BE NULL OR BLANK
258-127INVALID COMBINATION OF TRANSACTION TYPE AND PAYMENT MODE ON LANDING PAGE
259-115INTEGRATION MODES IN REQUEST NOT FOUND ON MERHCNAT
260-109INVALID OTP
261-105REQUEST NOT UNIQUE
262-103TRANSACTION NOT AVAILABLE
263-82Invalid Card Number data
264-81Invalid Track ID data
265-79Invalid Subsequent Transaction
266-77INVALID TERMINAL ID
267-68AUTHORISATION CANCELLED
268-62CURRENT TXN AMOUNT EXCEEDS MAX ALLOWED TXN AMOUNT
269-60TOTAL SALE TXN COUNT EXCEEDS MAX ALLOWED TXN COUNT
270-54AUTHENTICATION NOT AVAILABLE
271-52TRANSACTION NOT IDENTIFIED BY ACQUIRER
272-51RULE PROCESSING NOT ALLOWED FOR CARD
273-46INTERNAL ERROR. PLEASE CHECK TRANSACTION BY INITIATING QUERY TRANSACTION
274-44ACQUIRER COMMUNICATION ERROR
275-43ACQUIRER AUTH-COMMUNCATION FAILED
276-42ENROLMENT CHECK-ACS COMMUNICATION FAILED
277-40INVALID DATA
278-39CORRUPT DATA
279-32SECURE HASH RETURNED FROM ACQUIRER NOT MATCH
280-29REFUND NOT ENABLED
281-27PURCHASE NOT ENABLED
282-25PRE AUTH NOT ENABLED
283-23PAYMENT PLAN NOT SUPPORTED
284-15TXN SUBMITTED
285-12TXN DECLINED
286-7CORRPUT INPUT DATA
2873REFUND PROCESS FAILED
28830SUCCESS
2891000TXN_IS_PENDING
2901002MANDATE_TRANSACTION_FAILED
2911004MANDATE_SESSION_EXPIRED
2921005MANDATE_TRANSACTION_EXPIRED
2931018SUSPECTED MALFUNCTION
2941023NO INVESTMENT ACCOUNT
2951025NO SAVINGS ACCOUNT
2961037STOLEN CARD, PICK UP
2971044APPROVED, UPDATE TRACK #3
2981046TECHNICAL ISSUES
2991047No Sale Amount is present or left to do refund
300-502ICB BUDGET EXCEEDS FOR OEM
301-419Last Four Digits are not valid
302-418Token Reference Id is not valid
303-966Debit Failure
304-422Card's PAR is not valid
305-108CROSSED MAXIMUM ATTEMPT TO VALIDATE OTP
306-107TRY AFTER 60 SECONDS
307-104ALREADY REFUNDED
308-93SIGNATURE VALIDATION FAILED
309-90Certificate chain validation failed
310-75INVALID TRANSACTION AMOUNT
311-70DUPLICATE RESPONSE RECEIVED FROM BANK
312-67VALIDITY_TYPE_NOT_CORRECT
313-63CURRENT TXN AMOUNT IS LESS THAN MIN ALLOWED TXN AMOUNT
314-57IMEI UNBLOCK FAILED
315-53INQUIRY OF INQUIRY NOT ALLOWED
316-493DS AUTHENTICATION FAILED
317-48MERCHANT URL DOES NOT MATCH WITH PINE PG PROVIDED MERCHANT URL
318-47NO ACQUIRER FOUND
319-45CAPTURE REJECTED BY ACQUIRER
320-41ENROLMENT CHECK ACQUIRER COMMUNICATION FAILED
321-34SECURE HASH RETURNED FROM MERCHANT NOT MATCH
322-33SECURE HASH NOT RETURNED FROM MERCHANT
323-21AUTHENTICATION FAILED
324-19DUPLICATE BATCH
325-18RETRY LIMIT EXCEEDED
326-17TXN PENDING
327-16NOT ENROLLED FOR 3DS
328-14DUPLICATE TXN
329-13CARD SECURITY CODE VERIFICATION FAILED
330-10TXN CANCELLED
331-9CARD VERIFICATION FAILURE
332-8UNSUPPORTED TXN TYPE
333-6INSUFFICIENT FUND
3341SUCCESS
33520ENROLMENT_SUCCESS
3361007MANDATE_NOTIFICATION_CALLBACK_NOT_RECEIVED
3371009INCORRECT PERSONAL IDENTIFICATION NUMBER/INCORRECT PIN
3381013CUSTOMER CANCELLATION
3391017NO ACTION TAKEN
3401029HARD CAPTURE (REQUIRES THAT THE CARD BE PICKED UP AT ATM)
3411031RESERVED FOR PRIVATE USE
3421032PICK-UP CARD
3431039NO SAVINGS ACCOUNT
3441043HONOR WITH IDENTIFICATION
3451049refund processing expired
346-420Network not supported for alt token
347-417Transaction Merchant Id is not valid
348-968Debit Not Found
349-963Invalid request - Invoice amount currency code is empty
350-947Points issuer response : RefAdd1 Parameter Not Unique / Missing.
351-944Points issuer response : Transaction Not Allowed To Be Canceled. Status of transaction has changed.
352-941Points issuer response : Failed to refund order, due to some technical reason.
353-937Points issuer response : Failed to confirm order, due to some technical reason.
354-933Points issuer response : Failed To OTP Sending.
355-931Points issuer response : Maximum OTP Count Reached.
356-925Points issuer response : Merchant Not Allowed For This Bank. The sub-client is not allowed to do transaction using this card. This error will occur if request is flowing through BillDesk.
357-922Points issuer response : LR does not have the card details available.
358-921Points issuer response : Invalid Bin. LR does not not support this Card.
359-919Invalid request - Merchant tid is empty
360-910Invalid Request - Pbp amount is empty
361-905Unknown error format received from acquirer
362-855Transaction not allowed for given transaction status.
363-854Transaction not found.
364-853Request is invalid, please check all required field.
365-818Card last 4 digit length is invalid it should be 4 digit
366-815Invalid Request - Card Number and Card last 4 digits both can not be empty
367-809Invalid card number.
368-801Merchant id is empty.
369-794Audit Insertion failure
370-736Card last 4 digit length is invalid it should be 4 digit
371-735Card last 4 digit is invalid
372-734Card number length is invalid it should be min 16 digit
373-727Transaction does not belong to merchant.
374-724Transaction Already Refunded.
375-722Pine Pg Transaction Id is invalid.
376-713PBP Pine Pg Transaction Id not found
377-711Acquirer name is empty
378-706Card number is empty
379-705Currency is empty
380-704Transaction amount is empty
381-702Block request is empty
382-697PBP Gateway internal error
383-696PBP Gateway internal error
384-664Error during card hash generation
385-662Capture Not Allowed
386-661Not Valid Transaction
387-660Invalid request - Transaction does not belong to merchant
388-658Invalid request - Inquiry type is empty
389-648Invalid request - Capture request is empty
390-643Invalid request - Inquiry request is empty
391-637Invalid Request : Transaction is already refunded
392-636Invalid request - Refund req is empty
393-635Audit txn ID not found in DB
394-634parent (INR) txn ID not found
395-626Invalid request - Issuer name is empty
396-611Merchant name missing in merchant onboarding request
397-610Merchant ID missing in merchant onboarding request
398-605Invalid Request - PL Tenant ID is invalid in header
399-414Token txn not supported
400-412Decline - The card has reached the credit limit.
401-407Decline - Account is prohibited from processing stand-alone refunds.
402-403Card Expiry data is not valid
403-402Card token is not valid
404-400Authentication Failed
405-382Authentication not allowed
406-378PIN couldnt be validated
407-377Exceeds withdrawal Frequency Limit/Number of times used
408-367Card hotlisted
409-364Dear Customer, We are sorry your transaction is not successful as you have exceeded the number of purchases allowed on your pre-approved limit. Please retry after 60 days.
410-360The mobile number entered by you is not registered with Bank. Please try again with the mobile number registered with Bank.
411-355Card Not Found Against Given Mobile No
412-351MARKED_FOR_REVERSAL
413-340CANNOT_EXECUTE_MANDATE
414-328SURCHARGE_CALCULATION_FAILURE
415-326SCHEMES_PRESENT_IN_REQUEST_ARE_NOT_VALID_FOR_THIS_EMI_MODEL
416-320ORDER_CONFIRMATION_FAILED
417-319EMI IS NOT CONFIGURED IN MERCHANT
418-318NO ISSUER FOUND
419-315INVALID_REQUEST
420-312UPI_NOT_ENABLED_ON_MERCHANT
421-309PROCESS_PAYMENT_DATA_IS_NOT_VALID
422-307INVALID_CARD_DATA
423-302INVALID_CARD_NUMBER
424-299AFTER_CALCULATION_TOTAL_PRODUCT_AMOUNT_MINUS_TOTAL_DISCOUNT_IS_NOT_EQUAL_TO_TOTAL_APPLICABLE_EMI_AMOUNT
425-296SCHEMES_PRESENT_IN_REQUEST_ARE_NOT_ENABLED_ON_MERCHANT
426-294SCHEME NOT APPLICABLE ON THIS CARD
427-290EMI SCHEME DATA IS NOT VALID
428-284EMI TENURE IS NOT VALID
429-281INVALID PAYMENT DATA
430-280INAVLID PRODUCT AMOUNT
431-279INVALID PAYMENT MODE
432-277INVALID NAVIGATION MODE
433-276INVALID SUBSCRIPTION ID
434-271TRANSACTION IS GOING ON WITH SAME TRANSACTION ID OR TRANSACTION ALREADY PROCESSED
435-268NO BANK EMI ISSUER FOUND
436-267ALL PARAMETERS ARE NOT COMING IN REQUEST
437-262INVALID PAYMENT REQUEST ID
438-259PAYMENT MODE LIST IS EMPTY
439-252IMEI BLOCKING FAILED
440-223INVALID SCHEME CODE
441-207REQUESTED OPEN ECS EMI AMOUNT EXCEEDED AVAILABLE OPEN ECS BALANCE
442-199TIME OUT OCCURS AT BANK.PLEASE INITIATE INQUIRY
443-197INVOICE AMOUNT AND TRANSACTION AMOUNT DOES NOT MATCH
444-196INVALID REF ID(NO ORDER FOUND)
445-190CARD IS EXPIRED
446-189NO SUPPLIER AND KEY MAPPING IS PRESENT
447-186OTP NUMBER DO NOT MATCH
448-184MULLTIPLE CUSTOMER ID EXISTS.PLEASE ENTER CARD NUMBER
449-180DDF DEALER
450-177ECS AVALIABLE LIMIT IS LESS THAN EMI AMOUNT
451-176EXCEEDS LIMIT AMOUNT
452-175INVALID DEALER
453-167THERE IS AN ONGOING TRANSACTION WITH THE SAME CARD DATA
454-162Refund request initiated already
455-145This currency is not supported now
456-135MERCHANT PRODUCT CODE NOT BE NULL OR BLANK
457-134MERCHANT AMOUNT NOT BE NULL OR BLANK
458-129MERCHANT RETURN URL IS NOT REGISTERED
459-128NO MERCHANT RETURN URL IS REGISTERED
460-126SESSION TIMEOUT OCCURRED
461-125NETBANKING NOT CONFIGURED ON MERCHANT
462-124AMOUNT LEFT AFTER REFUND IS LESS THAN THE MINIMUM ALLOWED TXN AMOUNT
463-121PARTIAL REFUND NOT ALLOWED
464-114INTEGRATION MODES NOT FOUND ON MERHCNAT
465-100INVALID AUTH CODE
466-99INVALID REWARD MERCHANT ID
467-98PAYMENT MODE ON LANDING PAGE PARAMETER NOT RETURNED FROM MERCHANT
468-95TRANSACTION REDIRECTED TO BANK’S LOGIN PAGE BUT DID NOT GET RESPONSE BACK.
469-92Invalid expiration date
470-89Invalid Zip Code data
471-88Invalid User Defined data
472-87Invalid Card/Member Name data
473-86Invalid Brand.
474-85Payment Instrument mismatch
475-80Invalid Payment Instrument
476-78Credit Greater Than Debit
477-76INVALID TRANSACTION ID
478-71TRANSACTION TIME OUT
479-58IN EMI REFUND AMOUNT SHOULD BE EQUAL TO CAPTURE AMOUNT
480-56IN EMI TXN CAPTURE AMOUNT SHOULD BE EQUAL TO PRE-AUTH AMOUNT
481-55BANK IS DOWN
482-957Invalid request - Program code is empty
483-954Points issuer response : Captcha Verification Failed
484-952Points issuer response : Invalid Client ID
485-945Points issuer response : Client Not Configured.
486-935Points issuer response : Failed to create Order, due to some technical reason.
487-934Points issuer response : Please enter valid OTP.
488-932Points issuer response :NOT Allowed To Resend OTP.
489-930Points issuer response : Invalid EpayID.
490-927Points issuer response : RequestID Not Unique.
491-912Invalid request - Transaction data id is empty
492-909Invalid request - Customer data is empty
493-908Invalid request - Card data is empty
494-904PBP request time out
495-857Internal Server Error.
496-850primary pinePg id is invalid.
497-817Invalid Request - Card last 4 digits is invalid.
498-813Supported Payment Modes request is empty.
499-811Mobile number is empty.
500-810Get Balance request is empty.
501-808Issuer name is empty.
502-805Eligible card request is empty.
503-803Correlation id is empty.
504-793TRANSACTION Insertion failure
505-720Inquiry is not allowed
506-718Void is not allowed
507-716Capture request is empty
508-715Primary Pine Pg Transaction Id not found
509-714Audit Transaction Id not found
510-712Points redemption data is empty
511-708Card last 4 digit is empty
512-655Invalid Request - Sub client id is invalid.
513-654Invalid Request - Card last 4 digits is invalid.
514-644No balance found for given programs
515-639Invalid Request :Invalid Refund Amount
516-624Invalid request - Acquirer is not configured
517-623Invalid request - Merchant is not configured
518-621Invalid Request - Acquirer data is incorrect
519-620Invalid request - Program code is empty
520-616Invalid request - Card data is empty
521-603Invalid request : Blocked amount mismatch
522-415Sorry, HDFC saved cards are currently not eligible for EMI. Please enter your complete HDFC card number to proceed further
523-409Decline - The transaction has already been settled or reversed.
524-408Decline - You requested a credit for a capture that was previously voided
525-399TRANSACTION FAILED DUE TO LATE AUTH
526-379Routing not available
527-374Lost Card / Stolen Card
528-371Amount above the threshold
529-363Dear Customer, We are sorry your transaction is not successful as the requested loan amount is higher than your pre-approved limit. Please check your available limit by sending SMS ?DCEMI(space)? to 5676788 from your registered mobile number.
530-362Your transaction is declined as you are not eligible for Kotak DCEMI. Please check your DCEMI eligibility by sending SMS ?DCEMI ? to 5676788 from your registered mobile number.
531-361Technical error, please retry later.
532-343EXECUTION_DATE_TIME_IS_NOT_PRESENT_IN_REQUEST
533-342MANDATE_IS_NOT_IN_ACTIVE_STATE
534-335DATA NOT PRESENT FOR PAYMENT MODE
535-332INVALID_MDR_START_END_DATE
536-331INVALID_ACQUIRER_DETAILS
537-305INVALID_CARD_EXPIRY_YEAR
538-298OUTDATED_SCHEME_PRESENT
539-287ON US TID NOT EXISTS FOR ISSUER
540-286SCHEMES PRESENT IN PRODUCT ARE NOT VALID
541-278INVALID TRANSACTION TYPE
542-275API INVALID UNIQUE MERCHANT TXN ID
543-272INVALID MERCHANT DATA
544-269SUBVENTION DISCOUNT MISMATCH
545-266INVALID SUBSCRIPTION ID
546-265PAYMENT REQUEST ID ALREADY PROCESSED
547-264PAYMENT LINK IS NOT ENABLED
548-258PAYMENT MODE ID NOT PRESENT FOR INQUIRY
549-250risk failure
550-247Bank Response :Processing error
551-241Bank Response :Refund amount is greater than transaction amount
552-232CARD NOT APPLICABLE
553-229PAYMENT LINK REVERSED
554-228OUTDATED SCHEME CODE PRESENT IN SCHEME LIST
555-222INCORRECT PAYMENT MODE VALUE
556-219SEAMLESS TRANSACTION.TENURE CODE NOT PRESENT
557-218SEAMLESS TRANSACTION.SCHEME CODE NOT PRESENT
558-217SEAMLESS TRANSACTION.INVALID PAYMENT DATA
559-209TRY AFTER 5 MIN
560-205AVAILABLE AMOUNT IS LESS THAN REQUESTED AMOUNT
561-204CARD NOT DELIVERED
562-201CIBIL SCORE CRITERIA VIOLATED
563-200NET BANKING NOT CONFIGURED
564-198QUERY IS NOT POSSIBLE OF REFUND TXN IN CASE OF BFL
565-195AMOUNT FINANCED SHOULD BE LESS THANOR EQUAL TO THE MAXIMUM AMOUNT FINANCED AMOUNT AT SCHEME LEVEL
566-191INACTIVE CARD
567-183ORDER NUMBER AND DEAL ID DO NOT MATCH
568-179ECS NOT PRESENT
569-173CARD IS NOT VALID YET.PLEASE CHECK VALID FROM DATE
570-168INCOMPLETE NETBANKING TRANSACTION
571-165This amount can not be captured
572-164Problem in updating payment
573-160Capture request is not processed yet
574-158Less than Rs.21 could not be refunded
575-156Capture request initiated already
576-154This payment can not be cancelled
577-152This payment is captured already
578-150This payment is failed
579-147Amount must be greater than zero
580-144Currency is empty
581-142Invalid TransactionID/PaymentID
582-138ONLY ONE BRAND SALE TXN IS DONE AT A TIME FOR ONE CARD
583-122PARTIAL CAPTURE NOT ALLOWED
584-116PAYMENT MODES IN REQUEST NOT FOUND ON MERHCNAT
585-113INVALID FORMAT OF PAYMENT MODES IN MERCHANT REQUEST
586-112PAYMENT MODES NOT FOUND ON MERHCNAT
587-111INVALID ACCLAST FOUR LENGTH
588-110INVALID TOKEN NUMBER
589-106REQUEST ID NOT VALID
590-102INVALID MOBILE NUMBER
591-101REDEMPTION NOT ALLOWED
592-97MALICIOUS INPUT RECEIVED
593-96CONNECTIVITY ISSUE.
594-94DUPLICATE TRANSACTION ID RECEIVED FROM MERCHANT
595-91Certificate chain validation error
596-84Terminal ID mismatch
597-83Invalid Currency Code data
598-74INVALID ACTION TYPE
599-73Data Missing
600-72DENIED BY RISK
601-69INVALID RESPONSE RECEIVED FROM BANK
602-66VELOCITY_SCHEME_DEFINITION_NOT_FOUND
603-65VELOCITY_CHECK_FAILED_AS_SHA1_LEN_NOT_CORRECT
604-64VELOCITY_CHECK_FAILED
605-61TOTAL SALE TXN AMOUNT EXCEEDS MAX ALLOWED TXN AMOUNT
606-59BIN RANGE FILE NOT ASSOCIATED
607-26CAPTURE NOT ENABLED
608-5EXPIRED CARD
6091001MANDATE_INTERNAL_ERROR
6101006MANDATE_APPROVER_PENDING
6111019UNACCEPTABLE TRANSACTION FEE
6121020CARD ACCEPTOR CONTACT ACQUIRER
6131028CARD ACCEPTOR CONTACT ACQUIRER
6141030CONTACT CARD ISSUER
6151036NO UNIVERSAL ACCOUNT
6161038NO CHEQUE ACCOUNT
6171045ERROR
618-501ICB RULE NOT FOUND
619-967E-commerce decline by issuer
620-50AUTHORISATION FAILED
621-38MERCHANT SECURE HASH ALGO TYPE DOES NOT MATCH
622-37MERCHANT PASSWORD DOES NOT MATCH
623-36MERCHANT NOT REGISTERED ON PINE PG
624-35INVALID CARD
625-31SECURE HASH NOT RETURNED FROM ACQUIRER
626-30PAYMENT MODEL NOT SUPPORTED
627-28INQUIRY NOT ENABLED
628-24WAITING FOR ACQUIRER CONFIRMATION
629-22ADDRESS VERIFICATION AND CARD SECURIRY CODE VERIFICATION FAILURE
630-20ADDRESS VERIFICATION FAILURE
631-11TXN DEFERRED
632-1FAILURE
6332REFUND PROCESS INITIATED
6344TXN_IS_PENDING
6351003MANDATE_TRANSACTION_PENDING
6361016APPROVED COUNTRY CLUB
6371021CARD ACCEPTOR CALL ACQUIRER SECURITY
6381022NO UNIVERSAL ACCOUNT
6391024NO CHEQUE ACCOUNT
6401026NO CARD RECORD
6411033SUSPECTED FRAUD
6421034NO CREDIT ACCOUNT
6431035LOST CARD
6441040TRANSACTION NOT PERMITTED TO CARD HOLDER
6451041RESERVED FOR PRIVATE USE
6461042APPROVED OR COMPLETED SUCCESSFULLY
6471048refund retry exhausted
648-503CALCULATED ICB AMOUNT IS GREATER THAN INSTANT CASHBACK AMOUNT
649-969Debit Acknowledgement Pending
650-965Third Party Validation Failure
651-964Link Expired
652-421Missed Credit Alert
653-970Declined by Issuer

EMI Calculator API

Error codes and description
#pine_pg_txn_response_codepine_pg_response_message
1-262INVALID_PAYMENT_REQUEST_ID
2-264PAYMENT_REQUEST_ID_IS_NOT_OF_VALID_MERCHANT
3-264PAYMENT_LINK_IS_NOT_ENABLED
4-265PAYMENT_REQUEST_ID_ALREADY_PROCESSED
5-266INVALID_SUBSCRIPTION_ID
6-267ALL_PARAMETERS_ARE_NOT_COMING_IN_REQUEST
7-268NO_BANK_EMI_ISSUER_FOUND
8-269SUBVENTION_DISCOUNT_MISMATCH
9-367INSTANT_DISCOUNT_AMOUNT_MISMATCH
10-270SCHEME_NOT_APPLY_ON_THIS_CARD
11-271TRANSACTION_IS_GOING_ON_WITH_SAME_TRANSACTION_ID_OR_TRANSACTION_ALREADY_PROCESSED
12-272INVALID_MERCHANT_DATA
13-273EMI_PROGRAM_TYPE_NOT_ENABLED_ON_MERCHANT
14-274INVALID_MERCHANT_RETURN_URL
15-275INVALID_UNIQUE_MERCHANT_TXN_ID
16-277INVALID_NAVIGATION_MODE
17-278INVALID_TRANSACTION_TYPE
18-279INVALID_PAYMENT_MODE
19-280INAVLID_PRODUCT_AMOUNT
20-281INVALID_PAYMENT_DATA
21-282INVALID_PRODUCT_DETAILS
22-283XVERIFY_HEADER_IS_NOT_PRESENT
23-284EMI_TENURE_IS_NOT_VALID
24-285INVALID_PINE_PG_TRANSACTION_ID
25-286SCHEMES_PRESENT_IN_PRODUCT_ARE_NOT_VALID
26-287ON_US_TID_NOT_EXISTS_FOR_ISSUER
27-288DEBIT_EMI_CHECK_ISSUER_ELEGEBILITY_FAILED
28-289SCHEME_VALIDATION_FAILED
29-290EMI_SCHEME_DATA_IS_NOT_VALID
30-291EMAIL_IS_NOT_VALID
31-292MOBILE_NO_IS_NOT_VALID
32-293SCHEME_VALIDATION_FAILURE
33-294SCHEME_NOT_APPLICABLE_ON_THIS_CARD
34-295OFFER_SCHEME_DATA_IS_NOT_VALID
35-296SCHEMES_PRESENT_IN_REQUEST_ARE_NOT_ENABLED_ON_MERCHANT
36-297AMOUNT_PRESENT_IN_PAYMENT_DATA_IS_NOT_EQUAL_TO_TOTAL_SUM_PRODUCT
37-298OUTDATED_SCHEME_PRESENT
38-299AFTER_CALCULATION_TOTAL_PRODUCT_AMOUNT_MINUS_TOTAL_DISCOUNT_IS_NOT_EQUAL_TO_TOTAL_APPLICABLE_EMI_AMOUNT
39-300INVALID_TXN_DATA
40-301INVALID_TRANSACTION_UNIX_TIME_STAMP
41-302INVALID_CARD_NUMBER
42-303INVALID_CARD_HOLDER_NAME
43-304INVALID_CARD_EXPIRY_MONTH
44-305INVALID_CARD_EXPIRY_YEAR
45-306INVALID_CARD_CVV
46-307INVALID_CARD_DATA
47-308TOKEN_IS_NOT_VALID
48-309PROCESS_PAYMENT_DATA_IS_NOT_VALID
49-310INVALID_WALLET_PAYMENT_CODE
50-311WALLET_NOT_ENABLED_ON_MERCHANT
51-312UPI_NOT_ENABLED_ON_MERCHANT
52-313MISMATCH_IN_TOTAL_CART_AMOUNT_AND_TOTAL_PRODUCT_AMOUNT
53-314CARD_NOT_ELIGIBLE_FOR_TRANSACTION
54-315INVALID_REQUEST
55-316OTP_VALIDATION_FAILED
56-317INVALID_NETBANKING_PAY_CODE
57-318THIRD_PARTY_EMI_NOT_ENABLED_ON_MERCHANT
58-318EMI_FACILITY_IS_NOT_AVALIABLE_ON_PRODUCT
59-319EMI_IS_NOT_ENABLED_ON_MERCHANT
60-320ORDER_CONFIRMATION_FAILED
61-321MISSING_TOKEN
62-322INVALID_TOKEN_SCHEME
63-323TOKEN_EXPIRED
64-324INVALID_TOKEN
65-325PRODUCT_COUNT_SHOULD_BE_ONE_FOR_CASHBACK_MODEL
66-326SCHEMES_PRESENT_IN_REQUEST_ARE_NOT_VALID_FOR_THIS_EMI_MODEL
67-327INVALID_PARENT_TXN_ID
68-328UPI_JS_MANDATE_APPROVED_BUT_EXECUTION_FAILED
69-352AMOUNT_PRESENT_IN_PAYMENT_DATA_IS_NOT_EQUAL_TO_AUTH_AMOUNT
70-550SPLIT_EMI_NOT_APPLICABLE_ON_MULTI_PRODUCTS
71-551PAR_NOT_AVAILABLE

Scheme Validation API

Error codes and description
#pine_pg_txn_response_codepine_pg_response_message
1-60TOTAL_SALE_TXN_COUNT_EXCEEDS_MAX_ALLOWED_TXN_COUNT
2-61TOTAL_SALE_TXN_AMOUNT_EXCEEDS_MAX_ALLOWED_TXN_AMOUNT
3-62CURRENT_TXN_AMOUNT_EXCEEDS_MAX_ALLOWED_TXN_AMOUNT
4-63CURRENT_TXN_AMOUNT_IS_LESS_THAN_MIN_ALLOWED_TXN_AMOUNT
5-64VELOCITY_CHECK_FAILED
6-65VELOCITY_CHECK_FAILED_AS_SHA1_LEN_NOT_CORRECT
7-66VELOCITY_SCHEME_DEFINITION_NOT_FOUND
8-67VALIDITY_TYPE_NOT_CORRECT
9-69INVALID_RESPONSE_FROM_BANK
10-70DUPLICATE_RESPONSE_RECVD_FROM_BANK
11-71TRANSACTION_TIME_OUT
12-72DENIED_BY_RISK
13-73DATA_MISSING
14-74INVALID_ACTION_TYPE
15-75INVALID_TRANSACTION_AMOUNT
16-76INVALID_TRANSACTION_ID
17-77INVALID_TERMINAL_ID
18-78CREDIT_GREATER_THAN_DEBIT
19-79INVALID_SUBSQUENT_TRANSACTION
20-80INVALID_PAYMENT_INSTRUMENT
21-81INVALID_TRACKID_DATA
22-82INVALID_CARD_NUMBER_DATA
23-83INVALID_CURRENCY_CODE_DATA
24-94DUPLICATE_MERCHANT_TXN_ID
25-97MALICIOUS_INPUT_RECEIVED
26-98PAYMENT_MODE_ON_LANDING_PAGE_PARAMETER_NOT_RETURNED_FROM_MERCHANT